Wednesday, July 10, 2013

How to Book a Trip


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How to Book a Trip

The process to book a trip is very easy, as there are several ways to accomplish this depending on what you are most
comfortable with. At Inertia, we know some people want to talk to a real person, while others prefer to thoughtfully write
their questions to us. Either method is perfectly fine with us.

#1- BOOK OVER THE PHONE

Simply call toll free 800.821.2176, listen to the options depending on what trip you'd like to take, and our VoIP phone
system will connect you to the next available trip specialist.  Press ONE for Sales.

We always will provide you with a Texas-friendly hello, free advice (sometimes you will book with us, sometimes that fit
won't be perfect, no worries), and we will walk you through the process. Our phone specialists are non-judgmental and
bluntly honest, so feel free to talk freely when you do call.

It is always helpful if you are in front of a computer with internet access - even if you don't know how to use the internet
or websites well, our Reps will walk you through it to view hotel pictures, read reviews, and see destination maps so
you can see where things are located.
It is helpful when you have called that you have some idea to answer at least a portion of these questions below 
as it will help our Reps pair you with the ideal spring break or winter break vacation:
  1. Per person trip cost you have in mind (your budget)
  2. Your preferred week of travel
  3. The approximate number of people that might want to go
  4. Your preferred destination choice (or, at least tell us what is most important for you & your friends for 
  5. destinations - having more than one choice is a smart move as a consumer)
  6. The closest airport if you plan on getting a flight
Sometimes, the telephone is the best way to book a trip with us, as our Reps can ask lots of pertinent, effective
questions to really mine from you your specific wants & needs. We want to get you the best possible trip.

Our veteran Reps can take your credit card information right over the phone, and have your trip booked in less 
than five minutes.

#2 - EMAIL INERTIA TOURS

Our General Email you should want to contact us is tripinfo@inertiatours.com. Don't worry about it going to the
right person or department; we'll direct it internally within our Company from this General Email.

It is helpful in your email if you can answer these questions right away as well, as we'll undoubtedly email you
back to inquire with this list if you do not:
  1. Per person trip cost you have in mind (your budget)
  2. Your preferred week of travel
  3. The approximate number of people that might want to go
  4. Your preferred destination choice (or, at least tell us what is most important for you & your friends for 
  5. destinations - having more than one choice is a smart move as a consumer)
  6. The closest airport if you plan on getting a flight

If you just have a quick question about some specific, shoot away. You'll get a super quick response with a
specific contact person at our Company that you can email, or do a follow up call with you.

It is totally possible to book your entire vacation via email with one of our Reps and never actually verbally
speak with a Rep.

#3 Book Online using our Reservation System 

Did you know that travel is the 3rd most common way the internet is utilized as a means of conducting business?
It is. At Inertia Tours, we've tried to design & develop a very well organized, insightful, and helpful website possible.

To book or price at trip on our websiteclick the Price a Trip icon on the top tool bar of this page.

When you click price a trip, you will go to a page that walks you through several ways you can book. If you select
By System, enter in by selecting via the drop down boxes the destination you'd like to go to, the week of travel,
the number of people you have, and your desired transportation method (air, bus, or hotel/condo only).

The system will then "pull" you through so you can view different hotel options, read general descriptions & view
photos, and finally, click on your desired hotel choice. Finally, the system will ask you place down your initial
down payment deposit or you may pay in full. Our system will generate a Reservatoin Number, coupled with
a login password that you and your friends can utilize to view your account, make payments on your account,
and more.

It is important to know that our system allows you to use one, two, or even individual multiple credit cards to
make payments on your trip (i.e..each person can use their own credit card to make their own payments on
their own account).

The flaw to using the traditional online travel model is that you do need to either investigate or dig around
our site to figure out where you want to travel to as far as a destination before you can really price a trip out.

Remember, whichever method you choose, our system is fully capable of booking your trip entirely online
and never speaking to a real person if you so desire.

CONTACT INERTIA:
Call:                  800.821.2176
Email:                tripinfo@inertiatours.com
Twitter:              @inertiachad
Facebook:         facebook.com/southpadreisland